Malcolm Baldrige Criteria for Performance Excellence.
Sector Wise:
Education
Healthcare
Manufacturing
NonProfit/Government
Services
Small Business
Malcolm Baldrige Healthcare
Healthcare industries looking for improve safety and outcome & reducing cost.
Health Care Criteria for Performance Excellence
· Patient safety and patient loyalty
· Health care outcomes for acute myocardial infarction, heart failure, pneumonia, and other conditions
· Physician and staff satisfaction and engagement, especially among registered nurses
· Revenue and market share
· Community service
The Baldrige Criteria for Performance Excellence
Provide a systems perspective for understanding performance management. They reflect validated, leading-edge management practices against which an organization can measure itself. With their acceptance nationally and internationally as the model for performance excellence, the Criteria represent a common language for sharing best practices among organizations. The Criteria are also the basis for the Malcolm Baldrige National Quality Award process.
· Visionary Leadership
· Organizational and personal Learning
· Focus on the future
· Valuing Workforce Members and partners
· Managing for Innovation
· Management by fact
· Focus on result and Creating value
· Agility
· Societal responsibility and Community health
· System Perspective
· Patient Focused excellence
Comments
Post a Comment