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Showing posts from March, 2023

Understanding the Difference between Quality Control and Quality Assurance in Manufacturing

 Quality control (QC) and quality assurance (QA) are two important aspects of the Service Industry and the manufacturing process that is critical to ensuring that products and Services meet the desired quality standards. While both terms may seem similar, they are quite distinct from each other in terms of their goals, methods, and scope. What is Quality Control (QC)? Quality control is a process that involves monitoring and inspecting the products during the production process to identify and eliminate defects or issues. Its primary objective is to ensure that the product meets the desired quality standards and that it is free from any defects or errors. QC is generally performed by a team of quality control professionals who are responsible for conducting various tests and inspections on the product at different stages of the Service and manufacturing process. They may use various techniques such as statistical process control, sampling methods, and other quality control to...

Breaking Down the Role of a Fresher RCM Analyst: Responsibilities and Salary Expectations in India

As a Fresher Revenue Cycle Management (RCM) Analyst in India, your job roles and responsibilities will be similar to those of an experienced RCM analyst, although you may receive more training and guidance. Some of the key responsibilities of a Fresher RCM analyst include: Learning and understanding the various revenue cycle functions and processes, such as patient registration, charge capture, coding, billing, and payment posting. Analyzing and interpreting data related to revenue cycle management to identify trends and opportunities for improvement. Assisting in the development and implementation of process improvements to increase efficiency and accuracy. Assisting in the preparation of reports and dashboards to track key performance indicators (KPIs) related to revenue cycle management. Conducting audits of billing and coding practices to ensure compliance with industry regulations. Responsible to collect money from...

Mastering Denial Management: Key Differences Between Denial Included and Bundled Denial and Why They Matter

 In Revenue Cycle Management (RCM), denials refer to claims that are not reimbursed by the insurance company. Denials can be classified into two categories: denial included and bundled denial. Denial included refers to claims that are denied for a specific reason or service provided. For example, a claim might be denied because the insurance company considers a particular treatment or service to be unnecessary, or the documentation does not support the medical necessity of the procedure. On the other hand, bundled denial refers to claims that are denied for multiple reasons. In this case, there might be multiple services provided in a single claim that are denied for different reasons. For instance, a claim might be denied because of incorrect coding or a lack of medical necessity. The primary difference between denial included and bundled denial is that in the former, the denial reason is specific and related to a particular service, while in the latter, the denial can be re...

Omega Healthcare: A Comprehensive Review of the Company's Services, Employee Experience, and Market Position in Healthcare Outsourcing - Read this before you join Omega Healthcare

 Introduction Omega Healthcare is a leading healthcare outsourcing company that provides revenue cycle management, medical coding, and healthcare analytics services to healthcare providers and payers in the United States. The company has been in operation for over 18 years and has a presence in Bangalore, Chennai, and Trichy, India. This blog will provide a detailed review of Omega Healthcare for both fresher and experienced candidates, including an overview of the company, its services, and its work culture. Overview of Omega Healthcare Omega Healthcare was founded in 2004 and has since become a trusted partner for healthcare providers and payers in the United States. The company's services are focused on improving the revenue cycle management of healthcare providers and payers, including medical coding, medical billing, and healthcare analytics. Services Offered by Omega Healthcare Omega Healthcare offers a wide range of services designed to improve the revenue cycle manageme...

Streamlining Healthcare Administration: Benefits and Uses of the Availity Portal

 Introduction Availity is a leading healthcare technology company that offers a secure, web-based platform designed to streamline administrative tasks for healthcare professionals. The Availity portal offers a single point of access to multiple health plans and providers, allowing users to submit and receive patient information, manage claims, check eligibility and benefits, and communicate with other healthcare professionals. This blog will provide an overview of Availity and its portal, as well as the benefits and uses of the platform. Overview of Availity Availity was founded in 2001 and is based in Jacksonville, Florida. The company’s mission is to simplify the business of healthcare by providing innovative solutions that enable healthcare professionals to focus on delivering quality care to their patients. Availity’s platform connects over 1.4 million providers and more than 2,700 health plans, allowing users to access real-time information and streamline administrative task...

Unlocking the Potential of Revenue Cycle Management: A Step-by-Step Guide for Healthcare Operations Leaders

As the operations Manager / Leader for a healthcare organization, it is critical to regularly review the revenue cycle management (RCM) process to ensure that your organization is maximizing revenue, reducing costs, and providing high-quality patient care. Here are some steps you can take to perform an effective RCM review: Define the scope of the review: Before starting the review, you need to define the scope of what you want to achieve. You should identify the specific RCM processes you want to review, the key performance indicators ( KPIs ) you will use to measure success, and the timelines for completion. Gather data and metrics: You should gather data and metrics related to the RCM processes you will be reviewing. This includes analyzing data from financial reports, operations reports, customer feedback, and employee feedback. This data will give you a comprehensive view of how your RCM processes are performing and where you need t...

Key Performance Indicators (KPIs) for Successful Revenue Cycle Management (RCM) in Healthcare Organizations

 Revenue Cycle Management (RCM) is an essential process for healthcare organizations to ensure that they receive timely and accurate payments for the services they provide. Here are some of the key performance indicators (KPIs) metrics that healthcare organizations should track as part of their RCM process: Gross Collection Rate (GCR): This metric measures the percentage of charges that a healthcare organization collects from patients and insurance companies. It is calculated by dividing the total payments received by the total charges billed. Net Collection Rate (NCR): The NCR measures the percentage of expected payments received by the healthcare organization after accounting for contractual adjustments, bad debts, and other adjustments. It is calculated by dividing the total payments received by the total expected payments. Days in Accounts Receivable (DAR): This metric measures the average number of days it takes fo...

What to Do When You Receive a Bad Appraisal: A Guide to Moving Forward and Improving Your Performance - Share this with Friends and Colleagues

 Receiving a bad appraisal can be a difficult and demotivating experience for any employee. However, it is important to keep in mind that a bad appraisal is not the end of the world, and there are steps you can take to move forward and improve your performance. Here are some suggestions on what to do when you receive a bad appraisal: Take a deep breath and stay calm Receiving negative feedback can be emotionally challenging, but it is important to remain calm and composed. Take a deep breath and try not to let your emotions get the best of you. Remember that feedback is an opportunity for growth and improvement. Seek clarity If you don't understand the feedback, don't hesitate to ask for clarification. Ask your manager to provide specific examples and explain what you could have done differently. This will help you to gain a better understanding of your performance and what you need to do to improve. Analyze the feedback Take some time to ref...

Manager's Effective Communication: The Key to Handling the Appraisal Cycle Process

 The appraisal cycle is an important process that enables managers to assess the performance of their team members and provide feedback on their strengths and areas for improvement. However, handling the appraisal cycle process can be challenging, particularly when it comes to communication. Effective communication is key to ensuring that the appraisal process is fair, objective, and constructive. In this article, we will explore how managers can handle the appraisal cycle process, with a focus on communication. Set clear expectations The first step in handling the appraisal cycle process is to set clear expectations with your team members. This includes outlining the KRA, goals, and objectives for the appraisal process, as well as the timelines and evaluation criteria. By communicating these expectations clearly, you can ensure that your team members understand what is expected of them and what they need to do to succeed. Provide ongoing feedback Effective...

Medicare Program MIPS: Improving Quality of Care for Medicare Beneficiaries

 Medicare is a federal health insurance program that provides coverage to people over the age of 65 and those with certain disabilities. As part of its ongoing efforts to improve the quality of care provided to Medicare beneficiaries, the Centers for Medicare and Medicaid Services (CMS) has implemented the Merit-based Incentive Payment System (MIPS). MIPS is a program that measures and rewards clinicians for providing high-quality, cost-effective care to Medicare beneficiaries. Under MIPS, clinicians are assessed on four performance categories: Quality, Cost, Promoting Interoperability (PI), and Improvement Activities (IA). The scores from each category are used to calculate a clinician's overall MIPS score, which determines their payment adjustment for the following year. The Quality category measures the quality of care provided by a clinician, based on a set of evidence-based measures that are relevant to their specialty. The Cost category measures the total cost of care pro...