Mastering Denial Management: Key Differences Between Denial Included and Bundled Denial and Why They Matter
In Revenue Cycle Management (RCM), denials refer to claims that are not reimbursed by the insurance company. Denials can be classified into two categories: denial included and bundled denial.
On the other hand, bundled denial refers to claims that are
denied for multiple reasons. In this case, there might be multiple services
provided in a single claim that are denied for different reasons. For instance,
a claim might be denied because of incorrect coding or a lack of medical
necessity.
The primary difference between denial included and bundled
denial is that in the former, the denial reason is specific and related to a
particular service, while in the latter, the denial can be related to multiple
services or reasons.
To manage denials effectively, RCM teams need to identify
the reasons for the denials and develop strategies to resolve them. For denial
included, RCM teams may need to review the documentation and resubmit the claim
with additional information or clarification. For bundled denial, RCM teams may
need to perform a root cause analysis to identify the reasons for the multiple
denials and develop a plan to address them.
By effectively managing denials, healthcare organizations
can improve their revenue cycle performance, reduce the risk of financial
losses, and enhance patient satisfaction by minimizing the need for patient
billing.
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