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Malcolm Baldrige


Malcolm Baldrige Criteria for Performance Excellence.
Sector Wise:
Education
Healthcare
Manufacturing
NonProfit/Government
Services
Small Business

Malcolm Baldrige Healthcare

Healthcare industries looking for improve safety and outcome & reducing cost.
Health Care Criteria for Performance Excellence
· Patient safety and patient loyalty
· Health care outcomes for acute myocardial infarction, heart failure, pneumonia, and other conditions
· Physician and staff satisfaction and engagement, especially among registered nurses
· Revenue and market share
· Community service
The Baldrige Criteria for Performance Excellence
Provide a systems perspective for understanding performance management. They reflect validated, leading-edge management practices against which an organization can measure itself. With their acceptance nationally and internationally as the model for performance excellence, the Criteria represent a common language for sharing best practices among organizations. The Criteria are also the basis for the Malcolm Baldrige National Quality Award process.
·         Visionary Leadership
·         Organizational and personal Learning
·         Focus on the future
·         Valuing Workforce Members and partners
·         Managing for Innovation
·         Management by fact
·         Focus on result and Creating value
·         Agility
·         Societal responsibility and Community health
·         System Perspective
·         Patient Focused excellence


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