Malcolm Baldrige

Malcolm Baldrige Criteria for Performance Excellence.

Sector Wise:

Education

Healthcare

Manufacturing

NonProfit/Government

Services

Small Business

Malcolm Baldrige Healthcare

Healthcare industries looking for improve safety and outcome & reducing cost.

Health Care Criteria for Performance Excellence

· Patient safety and patient loyalty

· Health care outcomes for acute myocardial infarction, heart failure, pneumonia, and other conditions

· Physician and staff satisfaction and engagement, especially among registered nurses

· Revenue and market share

· Community service

The Baldrige Criteria for Performance Excellence

Provide a systems perspective for understanding performance management. They reflect validated, leading-edge management practices against which an organization can measure itself. With their acceptance nationally and internationally as the model for performance excellence, the Criteria represent a common language for sharing best practices among organizations. The Criteria are also the basis for the Malcolm Baldrige National Quality Award process.

· Visionary Leadership

· Organizational and personal Learning

· Focus on the future

· Valuing Workforce Members and partners

· Managing for Innovation

· Management by fact

· Focus on result and Creating value

· Agility

· Societal responsibility and Community health

· System Perspective

· Patient Focused excellence

Comments

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