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How to get claim Submitter ID (Electronic Billing)

Contact the EDI Department via our toll free number at 1-877-235-8073, Option 3 for JL or 1-855-252-8782, Option 3 for JH.

Identify if you are billing directly or through a clearinghouse or billing service.
If billing directly:

Ask the Analyst to reissue you authorization letter. The letter will be mailed to the submitter address on file ,and will include your submitter ID and Login ID. 

You will also need to verify who is listed as your software vendor. 

If using PC-ACE Pro32, verify you have the program loaded on your computer and refer to the PC-ACE User Guide. (JL) (JH)

If using another software vendor, please contact your vendor for help with the software.
If using a billing service or clearinghouse:

Ask the Analyst to give you the contact information for the billing service/clearinghouse. Please contact them directly for login and use information.

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