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Access healthcare - Chennai

The Senior Delivery Manager is accountable for the success of all assigned transition projects. He/she is responsible for an array of activities including initializing, planning and implementation, tracking and reporting project deliverables, managing risk, applying project management processes and tools and ensuring projects are completed in a timely manner with high customer satisfaction.

Walk in interviews will not be conducted during the lockdown period. Interested candidates can fill the form alongside, email their resume to leadershiphiring@accesshealthcare.com or call +91 99529 52078 and set up a video/telephonic interview.

KEY TASKS & RESPONSIBILITIES

  • To handle end to end Transition/Ramp-up of new and existing accounts and to manage the project scope and schedule

  • To formulate, design and construct Transition projects and to present Transition solutions internally/externally

  • Should understand the requirements of detailed Transition implementation plans for new client proposals

  • Should be able to perform a due diligence during Transition period to align with the contractual obligations and set expectations on the Transition with customer and internal stakeholders

  • To be the single point of contact with the client, the implementation team and senior management to provide a 360 degree view of Transition management

  • To ensure all possible risks that can adversely impact project timelines are highlighted in a timely manner and to ensure that mitigation plans are in place

  • Brainstorm with the team and prepare internal risk and issues management procedures

  • Lead and execute structured governance with key workstreams involved in Transition implementation (HR, Recruitment, Admin, Technology, Process, Finance & Legal)

  • Develop the overall transition project plan and guide the Knowledge Transfer leads in creating the per process/work stream project plan

  • Follow Transition toolkit and strive for continuous improvement in the toolkit documentation

  • Drive internal high impact initiatives such that they are executed per plan and receive excellent internal customer feedback

  • Develop good working relationships with Clients, Shared Services, Cross functional and

    Operations teams

JOB REQUIREMENTS:

  • 10 – 12 years of RCM experience, with about 3 to 4 years of Transition experience

  • Should be well versed with various sub-processes in RCM

  • Should have exposure to Project/Transition Management functions

  • Formal training in Project Management or related programs is a plus

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